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Refund and Cancellation Policy

Refund and Cancellation Policy of GoToDissertation.co.uk

Refund and cancellation are two very important aspects when customers place service orders.Our management is aware of the importance of flexible policies which helps customers to revise and if required cancel orders that have been placed. We have explained our Refund and Cancellation policy below which must be studied by you before availing services from our website.

Order Cancellation

1. The order has been placed but no writer is appointed

In such a situation when you have already placed your order and want to revise it or cancel the order, it can be easily done. Also, at this stage when the writer is still not appointed you are not charged any extra fees for requesting an order revision or cancellation.

2. The order has been placed and the writer has been appointed

During a situation like this when the order has been placed and we have appointed writer, you can definitely revisit the order and cancel the order. However, the payment amount previously decided mutually between You and the Website has to be settled by you because the writer has already started working and needs to be paid.

Double Charges

It may happen that you have been charged multiple times for a single service order by Pay Pal, in such cases it is your immediate response to inform our management team through email and send the bills attached with the email as quickly as possible. For such situations, our management team always take prompt action if proved and the extra amount will be refunded to you soon.

If we are unable to appoint writers

Although such situation is a rarity in our case however there is always a possibility that your assignment will not be assigned to a writer due to unavailability of writers for inevitable factors. In such situations, we will inform you immediately and will refund your money without any delay.

Project rework

We have a provision of 100% service guarantee for your satisfaction this makes it easier for you to send your assignment to us for rework. If you feel dissatisfied with our writers work and feel there is more scope for improvement and your directions have not been followed by the writer while working on your assignment, then you can definitely send your assignment for rework. However, assignments can be only sent before 60 days from the delivery date of the order for rework.

Unsatisfactory service result

If you place an order and after the delivery of the service if you feel or is sure that the assignment has been written very poorly for which you have earned a ‘poor score’ in your semester and you want your 100% paid the amount back. Then you have to inform us and claim the money within the period of 31 days from the delivery date of the assignment. Also, before we refund your money we need to assess such situation thus, it is important for you to send us the valid and authentic documents to our management team for proof. If you're, complain is proved to be valid we will refund your money soon after and will also take stringent action against the concerned writer.

Improper order details

In case we find that the customer has not provided us with enough details or improper and vague details on the assignment topic and subject, we will instruct our writer to put their best effort to create your quality and standard assignment which do not pull your grades down.

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